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Help Centre

How Can We Help?

Find answers to common questions about commission advance and our services

Popular Topics

Getting Started
How to apply and get approved
Payment Process
When and how you get paid
Fees & Pricing
Understanding our charges
Legal & Compliance
Regulations and requirements

Getting Started

How do I apply for commission advance?

Applying is simple and takes just minutes:

  1. Complete our online application with your deal details
  2. Our team reviews and approves your application (same day)
  3. Once contracts exchange, you receive payment within 24 hours
What information do I need to apply?
  • Property address and sale price
  • Your commission rate and amount
  • Expected exchange and completion dates
  • Your contact details and bank information
  • Estate agency license details (if applicable)
Who is eligible for commission advance?

All UK-based estate agents and brokerages are eligible. You must have a confirmed property sale with contracts ready to exchange. We work with both independent agents and large agencies.

Payment Process

How quickly do I receive my commission?

Once contracts are exchanged, you'll receive your commission within 24 hours via direct bank transfer. We aim to make payments even faster, with many clients receiving funds within 2 hours.

How do you verify that exchange has happened?

Simply notify us when exchange occurs via email or phone. We may request confirmation from the solicitor or your agency's legal department for larger transactions.

Fees & Pricing

What does the service cost?

We charge a minimum of 9% of the commission amount, with exact pricing calculated based on deal size and timing. Our interactive pricing calculator shows your exact fee. This covers:

  • Application assessment and approval
  • Fast payment processing
  • Dedicated account management
Are there any other fees?

There are no setup fees, admin charges, or hidden costs. You only pay our commission fee when you use our service.

How is the fee calculated and paid?

The fee starts at a minimum of 9% and is calculated based on commission amount and time to completion. Use our pricing calculator to see your exact fee. The fee is automatically deducted before payment.

Legal & Compliance

Is my information secure?

Absolutely. We use bank-level encryption and security measures. Your personal and financial information is never shared with third parties and is protected by GDPR regulations.

Do my clients know about the advance?

No. Our arrangement is completely confidential between you and Agents Capital.

Still Need Help?

Our expert team is here to answer any questions you have

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Mon-Fri 9am-6pm

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